Privacy Policy for prt-c.com
1. Introduction
At prt-c.com (“we,” “us,” or “our”), your privacy is of paramount importance. We are fully committed to protecting and respecting your personal data and upholding the principles of data minimization, transparency, and accountability. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit or use our website and services. We adhere strictly to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data processed through prt-c.com. We act as the data controller for any personal information you provide or that is collected about you in connection with your use of our website, products, or services.
For the purposes of applicable data protection laws, the data controller is:
prt-c.com
Email: [email protected]
3. Categories of Data We Process
We collect and process various categories of personal data, including:
3.1 Usage Data
Includes information about your browser type, IP address, access times, visited pages, referring URLs, and session duration. This data helps us understand how our services are used and improve user experience.
3.2 Account Data
Includes your full name, mailing or billing address, email, and phone number. This information is typically provided during account registration or when placing an order.
3.3 Profile Data
Includes information such as your communication preferences, order history, product or service interests, and behavioral data collected through interactions on prt-c.com.
3.4 Communication Data
Includes the contents of email inquiries, customer service requests, feedback submissions, and records of past correspondence with our team.
3.5 Technical Data
Includes device type, operating system, browser version, time zone settings, language preferences, and system configurations used to access prt-c.com.
3.6 Transaction Data
Includes details about purchases you make through our website, including payment methods (excluding full credit card details), transaction number, and shipping or delivery addresses.
3.7 Preference Data
Includes records of your marketing consents, newsletter subscriptions, promotional preferences, and personal interests related to our offerings.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
– Legitimate Interests: For internal administration, fraud prevention, customization, security, and improving our services.
– Contract Necessity: To fulfill obligations under a contract, such as processing orders or providing customer service.
– Consent: Where you have given explicit permission, such as for receiving marketing communications or the use of non-essential cookies.
– Legal Obligation: To comply with applicable legal or regulatory obligations.
5. Your Rights
Under applicable data protection laws, you have the following rights, which you may exercise at any time:
– Right of Access: Obtain confirmation of whether we are processing your data and, if so, request access to it.
– Right to Rectification: Request correction of inaccurate or incomplete personal information.
– Right to Erasure: Ask us to delete your personal data, subject to lawful retention periods.
– Right to Restriction of Processing: Limit the way your data is processed in specific circumstances.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data. These measures include but are not limited to:
– End-to-end encryption and HTTPS/TLS protocols
– Secure access control and user authentication procedures
– Periodic security audits and vulnerability scans
– Encrypted off-site and redundant backups
– Staff training on data privacy and incident response
7. International Transfers
Where personal data is transferred outside the European Economic Area (EEA) or your jurisdiction, we rely on appropriate safeguards, such as:
– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules or equivalent certifications
– Adequacy determinations for specific jurisdictions
All cross-border data transfers comply with GDPR, CCPA, and other applicable data protection regulations.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy:
– Account Data: Retained as long as your account is active and for up to 6 years thereafter for legal or tax obligations.
– Transaction Data: Stored for a minimum of 7 years to comply with financial reporting requirements.
– Technical and Usage Data: Retained for up to 24 months for analytics and optimization purposes.
– Communication Data: Retained for up to 3 years for customer support and audit trail purposes.
– Preference Data: Stored until you withdraw consent or modify your preferences.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience, gather analytics, and deliver personalized content. We may use the following types of cookies:
– Essential Cookies: Enable basic site functionality like page navigation and secure login.
– Functional Cookies: Remember your site preferences and custom settings.
– Analytics Cookies: Help us measure traffic sources and user behavior for performance insights.
– Performance Cookies: Monitor the effectiveness of marketing campaigns and site usage.
All non-essential cookies are used only with your explicit consent.
10. Cookie Management and Regulatory Compliance
You may manage, reject, or withdraw cookie consents at any time via our Cookie Banner or browser settings. Our cookie practices are designed to comply with both the GDPR and CCPA, offering clear opt-in for EU users and opt-out settings for California residents.
11. Special Protections for Children
We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data without verifiable parental consent, we will delete such information promptly. If you believe your child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. In the event of material changes, we will notify you by reasonable means, which may include email notifications or prominent announcements on prt-c.com.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
Email: [email protected]
Website: https://prt-c.com
We are committed to handling all privacy inquiries transparently and promptly in accordance with applicable data protection laws.
Compliance Statement
prt-c.com is committed to compliance with all applicable privacy regulations, including GDPR and CCPA. For any privacy-related questions or concerns, please contact us at [email protected].